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Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
See here for all return and exchange information.
You can contact us through our contact page! We will be happy to assist you.
PRODUCT
To keep your Argento Vivo pieces in pristine condition, please follow these care guidelines:
- Avoid water and jewelry cleaning products, as they may damage sterling silver and brass items.
- Do not wear your jewelry while swimming, in saunas, or steam rooms to preserve its quality.
- For our bold, chunky statement pieces, we recommend storing and traveling with your jewelry in a protective case to prevent damage to delicate posts and settings.
Please note that Argento Vivo is not responsible for jewelry damaged due to improper care.
Our 3-month warranty covers any craftsmanship or material defects, ensuring your Argento Vivo jewelry meets our quality standards. This warranty does not cover damage from improper care, normal wear, or accidental breakage.
See here for our size guide